Store Policies

Shipping

We currently ship within the United States.

  • Orders under $125 have a flat shipping charge of $14.99.
  • Orders of $125 or more qualify for free standard shipping.
  • Shipping charges and delivery estimates are shown during checkout.
  • Original shipping charges are non-refundable for standard returns. If an order is incorrect or an item is confirmed defective, ComfyFreek Apparel will review whether shipping costs qualify for reimbursement.

Some products are sourced from third-party brands and resold by ComfyFreek Apparel. The applicable brand and product condition will be identified in the product listing.

Standard Returns

We accept return requests within 14 days after confirmed delivery.

To be eligible for a standard return, the item must be:

  • Unused and unworn
  • Unwashed and unaltered
  • In its original condition
  • Returned with all original tags still attached
  • Returned with any original packaging provided with the item

A receipt, order number, or other proof of purchase is required.

Contact us through the website before sending anything back. We will provide return instructions and confirm whether the item is eligible. Please do not send a return directly to the original brand, manufacturer, or supplier.

Customers are responsible for return shipping costs for standard returns. Return shipping costs are non-refundable.

Clearance and Open-Box Items

Clearance and open-box items are identified in the product listing before purchase.

Clearance and open-box items are not eligible for cash refunds. If you need assistance with one of these items, contact us through the website. Depending on the item, condition, availability, and reason for the request, support may review options such as an exchange or store credit. These options are not guaranteed and require approval before the item is returned.

This limitation does not prevent you from contacting us if an item arrives defective, damaged, incorrect, or materially different from its listing.

Defective, Damaged, or Incorrect Items

Report defective, damaged, or incorrect items as soon as possible by contacting us through the website. Include your order number, a description of the issue, and clear photographs when appropriate.

Do not wear, wash, alter, repair, or dispose of the item before contacting us. We will review the issue and explain the best path forward, which may include a replacement, exchange, store credit, or refund.

Refunds

Approved standard returns are refunded to the original payment method after the returned item has been received and inspected.

Refund processing times depend on the payment provider and financial institution. Original shipping charges are generally non-refundable.

A refund may be reduced or denied if the item is worn, washed, altered, damaged after delivery, missing tags, missing parts, or returned outside the stated return period.

Exchanges

If you need a different size, color, or item, contact us through the website. Exchanges are subject to product availability and approval.


Questions and Support

For return questions, defective or incorrect items, clearance or open-box assistance, or other order concerns, contact us through the website before sending an item back.

ComfyFreek Apparel does not claim to manufacture third-party products that it resells. Manufacturer warranties, brand policies, and product limitations may vary by item.


    Terms & Conditions

    These Terms & Conditions apply to your use of the ComfyFreek Apparel website and to purchases made through the store. ComfyFreek Apparel is operated by ComputerFreek’s Holdings LLC.

    By using this website or placing an order, you agree to these Terms & Conditions and the policies published on this website.

    Products and Product Information

    We make reasonable efforts to provide accurate product descriptions, pricing, photographs, sizing information, and availability. Product colors may appear different depending on your device or display settings.

    Some products sold through this website are sourced from third-party brands and resold by ComfyFreek Apparel. Product listings will identify the applicable brand and, when relevant, whether an item is new, clearance, or open-box.

    ComfyFreek Apparel does not claim to manufacture third-party products that it resells. Manufacturer warranties, brand policies, and product limitations may vary by item.

    Pricing and Availability

    Prices and product availability may change without notice. We reserve the right to correct pricing, description, inventory, or listing errors.

    If an error affects an order, we may contact you before processing the order or cancel the order and provide a refund for any amount already paid.

    Orders and Payment

    Submitting an order does not guarantee acceptance. We reserve the right to refuse or cancel an order for reasons including inventory limitations, suspected fraud, pricing errors, payment problems, or other legitimate business reasons.

    Payment must be successfully authorized before an order is processed. If payment cannot be completed, the order may be delayed or canceled.

    You are responsible for providing accurate billing, shipping, and contact information. We are not responsible for delays or delivery problems caused by incorrect information provided during checkout.

    Shipping, Returns, and Refunds

    Shipping charges, delivery information, return requirements, refund procedures, clearance/open-box rules, and defective-item procedures are described in the Shipping, Returns & Refunds sections of this page.

    Those policies are part of these Terms & Conditions. Please review them before placing an order.

    Wholesale and Resale Purchases

    Wholesale or bulk orders may have different pricing, quantity requirements, fulfillment timelines, or return conditions. Any special terms provided with a wholesale quote or order will apply to that transaction.

    Website Use

    You agree to use this website lawfully and not to:

    • Misuse the website or interfere with its operation
    • Attempt unauthorized access to the website or another customer’s information
    • Submit false, misleading, or fraudulent information
    • Use the website to violate applicable laws or the rights of others

    Intellectual Property

    The website, branding, logos, text, photographs, graphics, and other content are owned by or licensed to ComputerFreek’s Holdings LLC or ComfyFreek Apparel unless otherwise identified.

    You may not copy, reproduce, modify, distribute, sell, or commercially use website content without written permission.

    Third-Party Services and Links

    The website may use third-party services for payment processing, shipping, email delivery, analytics, or other functions. Third-party services may have their own terms and privacy policies.

    We are not responsible for the content, availability, policies, or performance of third-party websites or services.

    Disclaimer and Limitation of Liability

    To the extent permitted by law, ComfyFreek Apparel and ComputerFreek’s Holdings LLC will not be responsible for indirect, incidental, special, or consequential losses arising from the use of the website or a purchase made through the store.

    Nothing in these Terms & Conditions limits any rights or protections that cannot legally be limited or excluded.

    Changes to These Terms

    We may update these Terms & Conditions or other store policies from time to time. Changes will be posted on this page. Your continued use of the website or placement of an order after changes are posted indicates acceptance of the updated terms.

    Governing Law

    These Terms & Conditions are governed by the laws of the State of Michigan, except where applicable law requires otherwise.

    Contact

    For questions about these Terms & Conditions, an order, or a product, contact ComfyFreek Apparel through the contact form on this website.